Customers are very aware of the Food Standards Agency's Food Hygiene Rating, and they are increasingly looking out for a rating of 5, to reassure them that they'll be eating in a safe environment.
Food safety officers will rate your premises on 3 main areas:
How hygienically the food is handled - how it is prepared, cooked, re-heated, cooled and stored
The condition of the structure of the buildings - the cleanliness, layout, lighting, ventilation and other facilities
How the business man...